A proprietary SaaS platform dedicated to operational management and online booking for service-based businesses. The project consists of a comprehensive administration dashboard for service providers and a public-facing automated booking page for end clients.
The platform features:
Smart Interactive Calendar: Resource and team management equipped with drag-and-drop capabilities, custom time slots, and fast navigation via shortcuts.
Integrated Online Booking System: A dedicated public page allowing clients to select services, staff members, and available time slots in real time.
Multi-Location Architecture: A scalable structure that enables businesses to manage multiple branches or locations from a single admin account.
Advanced Customer Management (CRM): Complete appointment history, personalized notes, booking status tracking, and dynamic waiting lists.
4-Channel Automated Notification System: Seamless integration with WhatsApp Business API, SMS gateways (Web2SMS / local SIM), and Email SMTP for instant confirmations and reminders to minimize no-shows.
Reports & Analytics: Dashboard for financial stats, employee/service performance monitoring, and secure data export (CSV/PDF).
Security & Compliance: GDPR-compliant data handling, strict database security rules, secure Stripe payment integration, and custom branding (Light/Dark/System themes).
Developed as an independent software product, the project focuses on workflow automation, minimizing administrative overhead, and delivering a clean, secure architecture optimized for scalability.
Copyright © 2025 WaveIT.ro
